Bank Impersonator Scam
Fraudsters are calling pretending to be from your bank and notify you that there’s an issue that needs your attention or fraudulent activity on your account. They may ask you for your personal and banking information, a verification code, or a one-time passcode. Your bank already has your account numbers and social security number... you will never be asked to provide your personally identifiable information (PII) by your bank.
Keep in mind
- Fraudsters have ways of spoofing legitimate bank phone numbers to try to trick you into thinking you are talking to your bank representatives. If you answer a call from someone claiming to be from your bank and are suspicious, simply hang up and contact us directly.
- Never give your personal or financial information to people you don't know, including your bank account and credit card details, codes, passwords, PINs, and SSN.
- A one-time verification code or passcode is an extra layer of security to confirm a transaction that you are completing. You will have set it with your banker in-person and is used to properly identify you for transaction requests that YOU initiate when YOU call your bank.
Here are more phone scams to learn about.
Phone Scams
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